Terms of Use
The website in computer and mobile version and the applications of ETECO.LU (hereinafter referred to as "Website and Application") are the property of ETECO SARL, with its registered office at 8, Broderbour L-9373 Gilsdorf - VAT No. LU16662113, RCS Luxembourg: B93368 (hereinafter referred to as "Owner"). Access to the Website and the Application, as well as the information related to all Services, implies compliance with and acceptance of all these General Terms of Use (hereinafter referred to as "Terms"). For this reason, we recommend that you read them carefully if you wish to access and use the information in the context of the services offered by the Website and the Application.
User Status
The use of any of the services offered by the Website and the Application (hereinafter referred to as "Service" or "Services") confers the status of User (hereinafter referred to as "User" or "Users"). In general, it is not necessary for the User to register to access the services offered by the Website and the Application; however, the use of certain Services may require Users to register. This registration must be done in the manner expressly indicated in the specific service.
Most of the services offered by the Website and the Application are free.
Any questions regarding billing, including the acceptance of changes or corrections to items and amounts and the issuance of credit notes, must be addressed directly by the User to the administration of ETECO SARL: INFO@ETECO.LU.
Types of Users
In the context of using the Website and the Application, there are two types of Users: Regular Users and Professional Users.
Regular Users are individuals (as well as professionals who use the Website and the Application for purposes other than those of Professional Users, defined below) and are defined as such for the purpose of using the Website and the Application to search for goods and information. Regular Users can access certain services (e.g., property searches) anonymously, whereas other services (e.g., adding listings, requesting to receive information on new listings automatically) require prior registration.
Professional Users are real estate agents, builders, other professionals and companies in the real estate sector who use the Website and the Application to provide services to Regular Users. Professional Users can only access the services intended for them after contacting the Owner to request permission, as well as executing a service contract (hereinafter referred to as "Service Contract").
The publication of Listings for Regular Users and Professional Users is regulated in the Listings section.
Minors
The use of the Service is reserved for adults. In order to use the Service, minors must have the prior consent of their parents, guardians or legal representatives, who will be responsible for all actions taken on the Website and the Application by minors under their supervision.
Permitted and Prohibited Uses
It is prohibited to directly or indirectly carry out any form of commercial exploitation of the Services through access, use, or transfer of information contained in the Website and the Application. Non-compliance with this prohibition will result in legal action. The User acknowledges and agrees that the use of the content and/or services offered by the Website and the Application is at their own risk and under their own responsibility.
The User agrees to use the Website and the Application, as well as all content and services, in accordance with the law, good morals, public order, and as indicated in these General Terms. Likewise, the User agrees to make appropriate use of the Services and/or Content of the Website and the Application and not to use them for illegal, dishonest, or criminal activities, to violate the rights of third parties and/or to contravene regulations on intellectual property or any other legal rule.
In particular, the User agrees not to transmit, introduce, distribute, or make available to third parties any material or information (data, messages, images, audio and video files, photographs, software, etc.) that contravenes the law, morality, public order, or the Terms. The use of the Website and the Applications for purposes other than those intended by the Owner is prohibited.
Furthermore, the Owner reserves the right to deny access to the services and content of the Website and Applications at its sole discretion. Likewise, it reserves the right to deny access to its pages without prior notice to any user who breaches the provisions of this legal notice.
Intellectual Property
The Owner is the legitimate owner of the Website and the Application, the pages they contain, the information or elements contained in texts, documents, photographs, drawings, graphics, databases, software, logos, trademarks, trade names, or other elements protected by intellectual or industrial property rights.
The User may not reproduce, transform, modify, decode, distribute, rent, make available to the public, or allow access by any means of communication to the public any of the elements referred to in the previous paragraph, except with the express authorization of the Owner or third parties holding the corresponding rights, or unless legally permitted.
Guarantees and Liability
The Owner does not guarantee the continuity of access or the correct display, download, or use of the elements and information contained in the pages of the Website and the Application, which may be prevented, hindered, or interrupted by factors or circumstances independent of its will. The Owner is not responsible for the information and other content integrated into areas or sites of third parties accessible through the Website and the Application. The Owner is not responsible for the information, content, products, and services offered or provided by third parties or entities through the Website and the Application.
Neither the Owner nor any third-party information provider are responsible for damages, losses, claims, or expenses resulting from: (i) interferences, interruptions, errors, omissions, telephone failures, delays, blockages, or disconnections in the operation of the electronic system caused by failures, errors, and overloads of the lines and telecommunications networks, or for any other cause independent of the will of the Owner, (ii) the use of illegal and/or harmful programs and/or materials of any kind, such as viruses or others, (iii) malicious or inappropriate use of the Owner's sites, (iv) the security of the browser or errors caused by the malfunction of browsers or outdated versions of browsers or by outdated hardware.
Negotiations with Third Parties through the Website
The User acknowledges and agrees that any contractual or non-contractual relationship formalized with advertisers, real estate agencies, construction companies, private users, third parties publishing real estate listings (hereinafter referred to as "Advertisers") or third parties contacted through the Website and Application, as well as participation in competitions, promotions, sales of goods or services, will only and exclusively take place between the User and the Advertiser and/or the third party. Consequently, the User acknowledges that the Owner will not be liable for damages of any kind related to negotiations, discussions and/or contractual obligations with the Advertisers or third parties, physical or moral, contacted through the Website and the Application.
Consultation of Listings
The search for information on the Website and the Application, as well as the display of Listings, is performed by automatic procedures, and the Owner declines all responsibility for the quality of the results provided, their content, accuracy, truthfulness, and compliance with the rules contained in these Terms. However, the User can report any illegal, fraudulent, suspicious, or non-compliant listing to the editorial team of the Website and the Application by sending an email through the dedicated page.
The listings present on the Website and the Application are published by real estate agencies, construction companies, other professionals, and individuals. The publication of this information does not imply the Owner's approval or support, nor any form of guarantee from it regarding the content of this information. The Owner is therefore not responsible for the truthfulness, accuracy, completeness, privacy policy, and/or any other aspect of these listings.
Publication of Listings
The publication of listings is governed by these General Terms for Regular Users and by the Service Contract for Professional Users.
Users can publish a listing for free (with the possibility of purchasing services that offer additional visibility for the listing itself). Listings placed by users on the website and application ETECO.LU may also be visible on other sites linked to ETECO.LU and/or owned by ETECO.LU.
It is expressly prohibited for Professional Users to place listings as Regular Users. Professional Users must sign a Service Contract in order to publish listings.
The Owner reserves the right to permanently or temporarily delete listings at its sole discretion.
Privacy and Protection of Personal Data
The personal data of users will be processed in accordance with the applicable regulations. For more information, please consult the Privacy Policy.
Security Measures
The Owner has adopted the appropriate security measures to guarantee the confidentiality and protection of personal data, in accordance with applicable laws. For more information, please refer to the Privacy Policy.
Use of Cookies
Some pages of the Website and the Application contain non-invasive or harmful cookies that do not contain any personal data: the only function of cookies is to personalize navigation. The User can enable their browser settings to refuse the installation of cookies. For more information, please see the page on the Use of Cookies.
Termination
The Owner reserves the right, at its sole discretion, to permanently or temporarily deny access to the Website and the Application. Users subject to the exclusion measure will be informed of this decision and will not be allowed to attempt to access the Website under another name or through other Users in the future.
The User will be responsible for any damages of any kind that the Owner or its affiliates may suffer, directly or indirectly, due to a breach of the obligations arising from the Terms of Use in the course of using the Website and the Application. Furthermore, the User will indemnify the Owner against any sanction, claim, or lawsuit from third parties, including government entities, against the Owner, its employees, or collaborators, due to the violation of third-party rights by the User's use of the Website and the Application or related services in a manner contrary to the provisions of these Terms of Use.
Modifications
The Owner reserves the right to make any changes it deems appropriate and may modify, delete, and add new content and/or services, as well as the manner in which they are presented and located.
Duration and Term
The free services and/or content of the Website and the Application may be provided indefinitely, as long as the User's account remains active; additionally, when specified, the services, including paid options, are limited to the period indicated on the page of the listing publication process on the Website and the Application. The Owner may unilaterally terminate, suspend, or interrupt the provision of the Service and the Website and the Application at any time without prior notice.
Applicable Law and Jurisdiction
Subject to the provisions of mandatory laws, the courts of Luxembourg will have exclusive jurisdiction to resolve any dispute arising from these General Terms or in connection with them.